Complaint: Rude and unprofessional service

on 26 September 2020 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

I went to the drive through at 13 w suffolk ave Central Islip about 5:30 today I ordered 2 large meals 10 piece nuggets with fries and a shake and a fish filet combo with fries and a large coke drink this location has very rude people in there I asked them for some ketchup and sweet and sour sauce which is usually given to at the window but I was told to pull up in the reserve area and they would bring it out to me I waited in the car for my sauces so I could leave after paying $26.00 for everything I ordered so a man from inside had a blue shirt and brown hair came up to my car and told me to move up I said I’m waiting for some sweet and sour sauce and ketchup I asked him for what I was asking for he was very nasty to me and he said you need to leave and I mess told by him that I need to leave I asked why can’t I get my sauce and ketchup so we had plain fries and bland chicken nuggets I also asked for fries with no salt but I was not giving any this will be my last trip at this location I think if you don’t want to work for the company and be customer service dealing with people he shouldn’t be a manager or I’m not sure of his position but honestly he shouldn’t be in that position I’m also going to file a complaint at the main office because I think his additude and the fact that I was forced to sit in my car waiting for these items is unacceptable and for me to leave the restaurant without giving the things I asked for is unacceptable

0 0 vote
Justified complaint?

Suggested solution:

If this man that came outside with a blue shirt and brown hair in the restaurant needs a class on how to treat customers

Comment by poster of the complaint Againes1

3 weeks ago - Rude manager they refused to give me ketchup and sweet and sour sauce

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