McDonald’s complaint: Poor Service

Name: Poor Service
Item: McDonald’s
Author: Brenig

Open 1 Oct 2021 137 views Fast Food / Delivery

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Filed 1 Oct 2021 by Brenig

Thank you for this statement. You should know that my intention was to click and collect but your delivery truck was parked across all points, even though there was room on your car park for the truck to park there. I waited over 20 minutes in the drive through and the ‘speak for order’ facility did not have my code even though I had it on my app.

This is not the usual service but on this occasion it was not good.

I look forward to you reply.

Brenig Davies

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Case details

Status: Open
Company: McDonald’s
Filed: 1 Oct 2021
Desired resolution: Just note my complaint
Problem: Long wait, order code not recognised
About: click and collect order

Progress

Filed
Company notified
Company replied
Resolved

1 Oct 2021 Complaint filed and published
1 Oct 2021 Message from Bizzy: we notified McDonald’s about this complaint.

See all 1,850 McDonald’s complaints

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