McDonald’s complaint: Payment deducted from my side and didn’t received at your end but when i have contacted to the my bank they said that the payment was successful to recipient

Dear Team,

On 30th july 2020 i went to the McDonald’s at Rohtak city in Haryana and i have done payment through bhim upi as i was not collecting my wallet.
So i have done a payment it got deducted from my account but didn’t received from your merchant side at that time. So your executives told ki we didn’t received the money so i waited for 2 minutes and again i have done another transaction but again it was same i got deducted 123.90 twice from my account but your merchant hasn’t received.
Then they were saying ki sir yoh will get refund as we didn’t received any money but later on i have mailed to the bhim and i have called to my bank customer care they are saying that your money was received by the merchant.

So kindly provide my refund as soon as possible its 123.90 123.90 247.80₹

I am attaching the screenshot for your reference that i got from your side.