McDonald’s complaint: Overcharged

As this is the second time I am contacting someone, I am extremely dissatisfied with the service I have and am currently receiving. I visited the location I named here after placing a mobile order. As I parked and checked in I started to notice it seemed that this location was closing for the night. Even tho I was parked and clearly visible to the employees and customers already there, I sat waiting after checking in because no one was making any attempt to let me know they were closing and no longer serving. After sitting in the car continuing to wait because the app already let me know that the payment had been received, I am getting aggrevated because I am still not seeing anyone make any attempt to communicate with me. After about 30 minutes or so I finally left and went to another location. Fortunately I had enough funds to place the order somewhere else. Being extremely inconvenienced by all the extra time, traveling, and extra cash I had to spend is terribly aggrevating. Here I am over a month later trying to get my money back. I would appreciate it if someone could take care of this issue. This is ridiculous and can’t understand why I haven’t gotten at least my money returned.

Case Reference 17487800