My complaint:
If you not egible to place complete order of your coutomer on time than why you run this kind of rastaurant.shame on all of you who run this rasturant.poor services non behaviour of talking .First time I see that a international restaurant run without manager .Shame on all of you.
Suggested solution:
Guide properly but I think that your are not egible to place order on time So I advice you to close this type of restaurant.