McDonald’s complaint: not able to get served

Name: not able to get served
Item: McDonald’s
Author: kevin

Open 5 Sep 2021 132 views Fast Food / Delivery

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Filed 5 Sep 2021 by kevin

went into McDonalds @ 21.15 on 05092021 with a WHSmiths voucher for a £1.99 meal. I refused by a Manager named Brandon.
What an insult that i had the voucher and he didn’t or had no interest to supply me with a meal because it didn’t scan, but i had the voucher,
I walked 1 mile for that meal, Bad customer relations management. I am on camera @ that time

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Case details

Status: Open
Company: McDonald’s
Filed: 5 Sep 2021
Desired resolution: Get good management who responds to the customer comes first, Make sure you give out vouchers that work, otherwise you waste peoples time. This has put me off having McDonalds and will tell all my friend on social media
Problem: Meal voucher refused when it failed to scan
About: meal voucher
At stake: £1.99

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2021 Complaint filed and published
5 Sep 2021 Message from Bizzy: we notified McDonald’s about this complaint.

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