McDonald’s complaint: No counter service

Name: No counter service
Item: McDonald’s
Rating: 1
Author: Teresa

Open 23 Jul 2023 80 views Fast Food / Delivery

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Filed 23 Jul 2023 by Teresa

I stood at the counter for about 15 minutes with five people working the drive-thru which didn’t seem to be that busy. When I asked if anyone was working in the front, I was totally ignored twice

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Case details

Status: Open
Company: McDonald’s
Filed: 23 Jul 2023
Rating: 1/5
Desired resolution: Maybe teach. You don't have to be rude and ignore people. Give him an answer. It'll be a few minutes till we get with you. Something customer service was not good
Problem: Ignored at counter for 15 minutes

Progress

Filed
Company notified
Company replied
Resolved

23 Jul 2023 Complaint filed and published
23 Jul 2023 Message from Bizzy: we notified McDonald’s about this complaint.

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