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McDonald’s complaint: Multiple Terrible customer service experiences

Open 166 views Fast Food / Delivery

Filed 12 Sep 2021 by Kyler

I have ordered McDonald’s through door dash as well as the drive thru this week. I would say out of the last 6 orders 5 have been wrong. This morning was the last straw. I order $40 worth of breakfast got home and half the food was missing. I called and spoke with a lady and she said she would get all that food ready and to just ask to speak with her when we got there. So literally made it there in less than 5 min after the phone call and requested her like she had ask. She then proceeded to tell me because they stopped breakfast they can’t give me the breakfast item that I ordered that they forgot. It is absolutely ridiculous that nobody at this facility can get a basic order of just a few item right. This had been an on going issue for god knows how long that is never addressed. Multiple complaints have been filed by so many people I know. Something needs to be done!

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