McDonald’s complaint: Manager and grill

I went to McDonalds on Port Road in Harrisonburg at 12:30pm 523 and ordered a crispy chicken sandwich meal. took it home and opened up the chicken sandwich and the bun was so burnt that you couldn’t even taste the chicken itself. I called the location and spoke to a Jennifer who said she was one of the managers. I proceeded to tell her the problem and she said I could come back to talk about complaint I said no I don’t want any more of your food, I just felt that she should take care of the problem with her employee. I could not get a word in because she kept interrupting me telling me to come over to the location to voice my complaint. This lady needs to learn a little better customer service experience. I asked for another person to speak with and she refused. I will NEVER visit that location again. If management is not willing to listen and try to handle problems, I will go elsewhere. Bun was burnt, chicken was cold and fries were cold.