McDonald’s complaint: Incorrect order recieved

Name: Incorrect order recieved
Item: McDonald’s
Rating: 2
Author: Nazlee

Open 23 Sep 2020 239 views Fast Food / Delivery

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Filed 23 Sep 2020 by Nazlee

i went to the drive thru this morning just before 8 am and ordered 2 mac meals and a Jalapeno meal with 2 Fantas and 1 Coke, but didn’t receive the Coke and the Jalapeno burger only had the sauce on it and that’s not what i asked for.

Unfortunately I only realized this when i got back to the office and couldn’t go back as i had to start working.

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Case details

Status: Open
Company: McDonald’s
Filed: 23 Sep 2020
Rating: 2/5
Desired resolution: i would like to be given what i asked for as i paid the full amount due. i still have the receipt if it is needed
Problem: Drink missing, burger made wrong
About: drive-thru meals

Progress

Filed
Company notified
Company replied
Resolved

23 Sep 2020 Complaint filed and published
23 Sep 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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