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McDonald’s complaint: Incorrect Order

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Filed 5 Jan 2022 by Agnes

We frequently visit this McDonalds and order a Double Quarter with No Cheese, with pickle and onion only. The order is taken correctly as reflected on receipt but we ALWAYS get CHEESE sometimes ketchup, no onion or no pickle never a correct order. We have been there during peek times and non peek times when we were the only ones in line at the drive through. One night we decided to go through the drive through 3 separate times to see if they could get this order correct and they never succeeded. So this restaurant threw 3 double quarters away and replaced them correctly. I think the object of a business is to make money. When bringing these Doubles Quarter Pounders back to the restaurant I was greeted by an angry female manager who I guess was having a bad day as there were 3 other customers with incorrect orders also.

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