Filed 21 Mar 2024 by Michael
I attended McDonald’s and ordered 2 plain cheeseburgers and a large fries, explaining that I just wanted the burger cheese and onion as I do not like any of the other garnishes..
Having paid £4.97 I then went home as I ordered this as a take away.
On my arrival at home , I found not only did they not put onion on my burgers , but no cheese either.
This has happened numerous times for me at this branch , so decided enough was enough and travelled back to McDonald’s on a 8 mile return trip using 8 miles worth of petrol.
On arrival I spoke to the same assistant who served me earlier who referred me to the manager.
The manager arrived at the counter, she explained the error. To my dismay I found this apathetic response to this issue appalling.
He did not even look at me. He did not even speak or apologise to me . I explained that I was having to make a return trip of 8 mile , due to the firms error. Again , no response.
He just said to the assistant , replace the burgers and walked off.
When I received my burgers I said what about the issue of using 8 miles worth of petrol for my inconvenience. I could not believe that she pathetically offered me a free McFlurry ,(which I don’t like).
The manager who is supposed to be in charge of this incident was basically a complete waste of space and just was not interested at all..
This was order number 71. 7RLC- FBF J- RHXB ordered at 21.05. 15- 03 – 2024
Report
Discussion
0 comments
No comments yet. Been through something similar with McDonald’s? Start the discussion above.
More McDonald’s complaints
View all 1,850Mould on bap
I went to McDonald’s on my way to work as I do every morning I brought a bacon roll meal…
Food cold
Everytime I have been to McDonald’s with my granddaughter after dancing the food we get is always cold I have…
Wrong food rude employees
Last 6 times this week 2 days in a row yesterday and today I got the wrong food order I…