McDonald’s complaint: Incompetent mgt.
Filed 3 Apr 2021 by Gary
New cashier, i explained coupon ~free med. Fries soft drink with purchase of chicken sandwich to cashier.
Asked for the deluxe sandwich got one with pickles only. After 5 mile drive stopped to eat at a park went back to fix order. The Mgr on duty berated the cashier in front of me and other employees.
I was a fast food Mgr. for 11 years at Burger King. When i pointed out to her(Mgr) that the mistake was not the obviously new employee’s fault , but his lack of training, she berated me. Telling me her long mgt. experience.
This ain’t rocket science. You train your cashier to repeat the order back to the customer b4 finalizing the order.
Very unprofessional behavior on her part.
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