McDonald’s complaint: Inaccurate order fill

Name: Inaccurate order fill
Item: McDonald’s
Author: John

Open 22 May 2022 105 views Fast Food / Delivery

Filed 22 May 2022 by John

3 instances this month where this restaurant did not fill the order correctly after the order was correctly entered on the order screen.

Ordered plain McChicken sandwiches and received an order with spread lettuce. We had the restaurant correct this.

2 orders of unsweetened iced tea were delivered with sweetened ice tea. Daughter prediabetic. Daughter was angry. This is dangerous!

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Case details

Status: Open
Company: McDonald’s
Filed: 22 May 2022
Desired resolution: Please make sure your personnel is better trained. Too many errors! We are no longer going to use the Dana Point McDonalds. They need to check the fulfillment against the order.
Problem: Orders filled incorrectly three times
About: fast food order

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