Complaint: Food took ages

on 07 October 2021 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

Went to macdonalds tonight at thetford and went through the drive through and was asked to park in bay 1 we were sitting there for 30 minutes and when i went up to the window i was told that they had given my food the someone else there was no apology or anything by the member of staff!! And i was made to wait in bay 1 for a further 10 minutes when they sorted out my order

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Justified complaint?

Suggested solution:

Refund for purchase

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