McDonald’s complaint: Extremely poor service

Name: Extremely poor service
Item: McDonald’s
Author: KANYANE

Open 7 Jul 2021 122 views Fast Food / Delivery

File your McDonald’s complaint How does Complain.biz work?

Filed 7 Jul 2021 by KANYANE

We ordered food from McDonalds South Africa Pretoria on the 02nd July 2021, via Ubereats. The food came in dirty packaging, were we took our complain to McDonalds and were attended by the lady by the name of Dimakatso and she stated that is not their problem but Ubereats.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: McDonald’s
Filed: 7 Jul 2021
Desired resolution: We needed a gesture of remorse and apology or even accountability, but the lady was rude to us and said even though is McDonalds food but we should take it to Ubereats. We have spend hours in McDonalds making calls to Ubereats with our own expenses and we taxified to go to them. We just wanted REFUND, but Dimakatso said is not possible
Problem: Food arrived in dirty packaging
About: food delivery order

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2021 Complaint filed and published
7 Jul 2021 Message from Bizzy: we notified McDonald’s about this complaint.

See all 1,850 McDonald’s complaints

Discussion

0 comments

No comments yet. Been through something similar with McDonald’s? Start the discussion above.

More McDonald’s complaints

View all 1,850

McDonalds worker threatened to physically assault me.

On 11622 around 8:50am I went to McDonalds on Frankfort Rd in Shelbyville, KY for breakfast. When I pulled up…

16 Jan 2022

Token order two icecream

Tonight I go to sharjah city Center McDonald’s I order 2 icecream to counter for woman So I will take…

7 Jul 2021

Sick of paying for large and only getting medium…

I ordered both a medium and a large meal from my local McDonalds, when they arrived, there were less fries…