McDonald’s complaint: Drive through service

I went to Mcdonalds Merrylands drive through this morning and ordered hotcakes, sausage Mcmuffin, coffee and Ice coffee and waited 20 minutes in their waiting bay for my order. The girl in their getting my order had no idea how to use the coffee machine at all, the rest of the staff were not busy but doing nothing and the whole place was just full of young staff slowly walking around looking lost.

I always have to wait for my orders at this Mcdonalds which is frustrating but never had to wait for 20mins, usually its only a 10 munute wait. It is just not good enough. I can go to a cafe and be better served then your Merrylands Mcdonalds. The staff their just dont seem to want to work. They just want to giggle and flirt with each other. That is what I witness at the window as I go their daily to get my coffee that is always a wait and comes out cold or luke worm by the time I get it I may have to stop going their in the future due to the service.