Filed 14 Jan 2023 by Kk
Unfortunately, this McDonalds is the only fast food establishment located and open late In this area.
Due to this reason I believe they feel they can treat customers poorly by providing continual Burnt, Cold, Stale, Incorrect, Incomplete
food orders customer service negligence is so prolific it’s impossible to keep track of how many BAD EXPERIENCES there have been.
( you ask why do we go back ) well as stated in beginning we don’t have a lot of choices your the only fast food place Open after 8 pm.
Regarding the most recent visit 01112023 of which will now be THE LAST AND FINAL VISIT
beat out all the other bad visits because this time the employees made sure to purposely send out the worst food they could dig up.
At drive thru I verbally requested 2 quarterpounders w cheese NO Pickles.
( under the impression since it was a special order the burgers WOULD BE MADE
F R E S H!!!’
NOPE
they just picked the pickles off of the burgers that’s were already sitting there for 30 min.
It gets worse –
Then I went to window to pay and said
“So I would like an order of frys, can you make them fresh?”
He said, “Sure, but you will have to wait 3 min.”
I said, “ No prob.”
Then the guycame to window to hand me the bag and
said,
“Here are your SPECIAL BURGERS and your WELL DONE FRIES!”
I hoped that the order was as Requested.
I took the bag and drove home.
Not shocked, ( due to past experiences) but actually WORSE ‼️
The employees did not drop a new batch of fries in fryer
they JUST put OLD FRIES in microwave and Proudly put them in w picked over, cold burgers in the bag w no receipt either!
No Receipt no proof
is what they were thinking, they knew I would complain!
Talk about lazy ( words I can’t say here)!!!
That was last straw
Y’all REALLY NEED to get Corp in this location to monitor the grind or get a new Late Shift Manager
( if there is such a thing)!
This McDonald’s has taken deliberate unprofessional actions to another level.
It’s sad that a company like McDonald’s allows such behavior and allowing such deliberate, unprofessional, childish behaviors towards the people who pay your salary’s !
It’s deplorable!!!!!
Oh Please Note
They are pocketing cash at drive thru
When I ordered the burgers
Via intercom then drove up ordered fries directly
he never asked me what size and asked how I was paying I said cash
Of course NO RECEIPT hmmmm
Thank you
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