McDonald’s complaint: Customer Service
Filed 8 Sep 2021 by Claire
I placed and order with Just eat.. order number 1393122357
My order arrived at my home incomplete and cold. I was missing my littles ones happy meal and partners fillet fish meal. When I fronted the driver he said this is all they gave me you need to speak with McDonalds.
I had no choice but to drive to MacDonald’s which defeated the point of having my food delivered.
When I went to speak with the restaurant and ask where the rest of my order is please. The assistant manager went and got the manager,
The manager came with a very unprofessional attitude and said we dont have your order you need to speak with Just eat….This is not the first time it has happened.
The drivers come and help themselves to orders and leave bags behind…A driver actually did it while we were standing there.
I had to re order and pay for my food again.
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