Filed 16 Jul 2021 by STEPHEN
While i fully understand the situation we are all in
I find it hard to believe that the simplest of things dont happen
I always and will always use drive through and always use the App
you offer deals and new products
So in the past weeks i have drove away from McDonalds because either the App freezes spending sometimes up to 20 minutes trying to get what i want
yesterday very frustrated tried ordering the Mc spicy and mint choc chip frap. NO not letting me have that so tried BBQ bacon stack and NO cant have that either . THEN tried another branch same again so why do you advertise when you dont have the stuff why waste customers time SO i went to BURGER KING and got what i wanted with no hassle and no mistakes ……YOU NEED TO GET YOUR ACT TOGETHER WITH STAFF AND THE APP AND DONT BLAME THE PANDEMIC FOR YOUR INCOMPETANCE
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