Complaint: Closed While I was in line to order

on 24 September 2021 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

I arrived at 935pm on Sept 23, 2001. They say they are open 24hours. I waited for a car in front to order and leave, I had three cars behind me. I tried to order waited and waited but no one answered. I drove to the windows and a sign said they were closed. I saw a little crack in the window and shouted hey can someone help me they ignored me and worst of all, one girl laughed.
Last week this happend at 930pm. With a sign saying they were closed.
I would think that with people waiting in the drive thru, they could at least serve us. Thanks Ralph Buchhorn

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Justified complaint?

Suggested solution:

Get a more loving staff.

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