McDonald’s complaint: Bad service

Name: Bad service
Item: McDonald’s
Rating: 1
Author: Darlene

Open 22 Dec 2024 30 views Fast Food / Delivery

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Filed 22 Dec 2024 by Darlene

1st visit. Had to wait during a heat wave. In a parking spot as we went through Drive-through. After we waited about 1/2 hour we drove around drive- through. To ask were our order was to be told they didn’t do it and had to wait again. My son has depression and McDonald was a treat. It bought on a distress episode.

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Case details

Status: Open
Company: McDonald’s
Filed: 22 Dec 2024
Rating: 1/5
Desired resolution: Get the order correct and follow through when they get an order that has been paid for they should get it swiftly and make sure it’s correct.
Problem: Order forgotten after half-hour wait
About: drive-through order

Progress

Filed
Company notified
Company replied
Resolved

22 Dec 2024 Complaint filed and published
22 Dec 2024 Message from Bizzy: we notified McDonald’s about this complaint.

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