McDonalds complaint: Bad customer service and unnecessary charges

Complaint from Rajneesh Arora reported on 29 September 2020 about McDonalds

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My complaint:

Hi team,
Yesterday I went McDonald with my parents and ordered two medium combos however they charged for tomato ketchup for the burger? Even there is nothing mentioned as such when I have asked to manager to show. Second they have not put cap in my cold drink even I have to insist in this covid period.

Suggested solution:

Team don't make these nonsense charges for tomato ketchup which is free and if you go to local market they never charge u for these smaller things

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