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McDonald’s complaint: Arrived home with wrong order

Open 197 views Fast Food / Delivery

Filed 20 Nov 2020 by Rob

Just stopped in at your Digby, NS location and ordered two sausage and egg McMuffins… WITH EXTRA SAUSAGE… and got home and NO EXTRA SAUSAGE. Order number was 363. I have had this happen before and frankly, I wish your staff would read the orders in the kitchen. If I didn’t like your sausage and egg McMuffins so much, I’d go to the competition over this because of the number of times this has happened over the years. Once, when I lived in BC, I stopped in at a Nanaimo location late after work one evening, ordered two cheese burgers and fries for the drive home. Sandwiches had weird texture… turned on interior light and looked… Where’s The Beef… I thought. I know… the other guy’s commercial… but there was no beef. Like the McMuffins, I wasn’t turning back to get the order fixed. My spouse used to work the Digby location. The owner seems to hire and re-hire the dregs who fail to take pride in their jobs from what she told me for stories. Your company and the staff need to do better.

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