McDonald’s complaint: 40 minute wait rude and unprofessional

Well my wife went to mcdonalds they gave her order to the wrong people twice ,when she went in they treated my wife poorly, the staff was arguing with the manager . While she sat in line
For 40 minutes she felt how angry the line behind her was, the people behind her had to back up to leave.She felt as if as the customer she didn’t amount to anything except a number ,I frequent your establishment the best mcdonalds is exit 18 who ever manages that should teach the wynantskill store how to run efficiently. I never complain but when my son who s 10 says dad I dont want to go to the wynantskill store anymore they were mean to mommy .over all the store needs customer service to be upgraded .40 mins
Very over the normal fast food chain time ,and after 40 minutes it should have looked like a McDonalds commercial, smiles
And rainbows