Maxi Canada complaint: Rude customer service

That’s odd that you ask me to use proper language when one of your managers did the exact opposite. I go every week to that store. Last week I got a box of 18 eggs that weren’t available for a while. I got home to realize they were expiring in 4 days. Today there was only cartons of 12 available so I took one went to the self checkout and ask for a manager. Some young man showed up and I explained him my issue and in return I was expecting this dozen free of charge. And then he starts. I should’ve check the date, bring them back with my receipt. His argument was that he knew they were almost expired and the price was reduced. There was no sign on the shelve stating what he said. He told me my complaint had no grounds. He finally agreed not charging me for the dozen but he had an attitude. What he said after I can’t write here but it was definitely inappropriate and so rude. I worked in customer service for years and let me tell you that if my boss would’ve known I talked to a customer the way this guy did I would’ve lost my job. I’m expecting a call from you and a serious apology. That was so wrong.