Complaint: lost card

on 09 September 2021 about Mastercard in category Payment Providers

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My complaint:

Lost card and cannot get it reported to Mastercard as they are asking for information I do not have: ie., Full Master card number. I only have last four digits, 3522. Who issued the card. I applied online and do not have that information. Full Social Security Number. I do not provide this over the phone. Only the last four digits: 0862. I have on charge on the card and at this point I want to pay it off and cancel the card. Mastercard customer service is a circus.

0 0 votes
Justified complaint?

Suggested solution:

Advise how to pay them and cancel my card

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