Mastercard complaint: Cannot resolve bad charges on card

Complaint from Christystrang@aol.com reported on 18 August 2021 about Mastercard

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My complaint:

Card number 55448 3601 1451 8661 the name on the card is William Strang Strang complaint was put in on July 24 I’ve called this guy Lucas he does not answer his phone his number is 800 228 2771 extension 200 2274 there are almost $3,000 with fraudulent charges all the charges that are not for Michigan or fraudulent my phone number is 734 306-1142

Suggested solution:

Please have Lucas send the forms to 22750 West Keyes Taylor Michigan 48180 they were supposed to be filed in July I've never received them I got a new card within a week

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Customer
Customer (@guest_5536)
1 year ago

Is this a scam? I have been charged unrecognized charges to my Avant Master card account, they sent me a letter asking to call 1-800-2282771 Ext. 2002273 to resolve the problem but they never answer the phone. I’ve called at different times and they keep charging those amounts to my credit card.