Marlboro complaint: Empty ciggarettes

Name: Empty ciggarettes
Item: Marlboro
Rating: 1
Author: Sonnie

Open 12 Oct 2020 207 views Tobacco / 420

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Filed 12 Oct 2020 by Sonnie

I ordered a big box or Marlboro gold with multiple packs in and was suprised to see that half of the ciggarettes in the box were empty , I’ve been using this company for about 5 years now and I’m not happy with the service

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Case details

Status: Open
Company: Marlboro
Filed: 12 Oct 2020
Rating: 1/5
Desired resolution: I would like either a refund or the 5 bpxes of ciggarettes back that was ruined
Problem: Half of the cigarettes arrived empty
About: cigarette packs

Progress

Filed
Company notified
Company replied
Resolved

12 Oct 2020 Complaint filed and published
12 Oct 2020 Message from Bizzy: we notified Marlboro about this complaint.

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