Lysol complaint?

Do you have a dispute or a bad customer experience with Lysol? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The Lysol customer service number in the US is 1-800-228-4722, the consumer care line of Reckitt, which makes Lysol, and Reckitt's US consumer care email is ConsumerCare_USA@reckitt.com. The Lysol website also has a contact form for complaints, questions and comments, linked in the contact details at the top of this page. Have the product in front of you: consumer care usually asks for the product name and size, the batch or lot code on the container, and where and when you bought it.

Product that did not do its job? Put it in here as well, and we push the complaint out to Reckitt by email, social media and printed letters.

If a Lysol spray will not spray, a trigger or pump breaks, wipes arrive dried out or a container leaks, stop using it and keep it. Photograph the product and the label, making sure the batch or lot code is readable, keep the receipt and note where you bought it. Then contact Reckitt consumer care with those details and ask for a replacement or a refund.

If a product seems weaker or smells different from usual, compare the label with an older container if you have one, and mention any difference when you report it.

Wipes dried out or a trigger broken out of the box? We help you write the product complaint in minutes, using what worked in thousands of earlier complaint letters.

Reckitt offers a 60-day satisfaction guarantee on Lysol products bought from authorized sellers in the US: if you are not satisfied, you can ask for a refund or a replacement within 60 days of purchase. Requests go to Reckitt consumer care at 1-800-228-4722, and Reckitt may ask for proof of purchase, photos of the product or packaging, or for the product to be sent back. The guarantee does not cover products bought from unauthorized sellers, including unauthorized websites, so keep the receipt that shows where you bought it.

Refund refused under the guarantee? Take it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to reply and when to push again.

If a surface, finish or fabric looks marked or discolored after you used a Lysol product, stop using it there and photograph the damage straight away, together with the product label and its batch or lot code. Check the directions on the label for that surface, note how you applied the product and how long it was left on, and keep the container and the receipt.

Report it to Reckitt consumer care with those details and the photos. For an expensive item, such as flooring, a countertop or car upholstery, keep any quote for repair or replacement, because that is what a claim is measured against.

Nothing has been reported about Lysol here yet. Our research shows what typically goes wrong with big household cleaning brands: spray triggers and pumps that fail, wipes that arrive dry, leaking containers, scents or formulas that seem to change, marks on surfaces or fabrics after use, and refund requests under a satisfaction guarantee.

Bought a can or a tub of wipes that did not work? Report it here first and your case opens the record for the next household with the same product.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Lysol through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Lysol can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.