LuckyLand Slots complaint: Deactivate account with redeeming money trap in my account

They believe I have registered multiple account and did a charge back or refund I don’t recall ever doing so multiple account must me and my family using the same device to create the account so I understand why they might think it’s all mine but the charge back I can’t recall the email was send with my name on a different email and they send another on a different email associated with a family member but as I mention before we use the same device to register.

I admitted we should of use our own device but we we on our trip somewhere with one device and we happen to pass the device around and there was a limit to use the device then pass to the next basically learning to shared isn’t have a problem as we log into our own account using the device won big a few time they didn’t have a problem giving the money til I hit the 14900 yesterday now my account is deactivate with my redeeming money trap in it.