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LuckyLand Slots complaint: Bonus pay

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Filed 1 Mar 2023 by Tiffany

On the 21st I was playing the new Enchanted Elixirs game. I entered into the bonus round. All the bonus amounts All had the letter k after them. From everything I was taught in school and from previous casino experiences, the k after a number means thousand. I was pd. $169 when it was around $30,000. I sent support an email asking them to review the game play. They have sent 4 emails saying they are looking into it and to be patient. It shouldn’t take this long to replay the game play and to see I was not paid what I should’ve been paid.

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1 comment

  1. Kasey Vaughn

    Same here I was in bonus round and got the 1K and they told me it's in multiples of less so it was only $1 not $1.000K! It clearly said $1k then never paid me!

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