LJ Hooker complaint: Retail centre BROKEN TOILETS over 3wks!

Name: Retail centre BROKEN TOILETS over 3wks!
Item: LJ Hooker
Rating: 1
Author: Dalena

Open 19 Sep 2023 110 views Real Estate / Housing

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Filed 19 Sep 2023 by Dalena

With no toilet seats in WOMENS bathroom for over 3 weeks now in shopping centre with food court
toilets out of order at peak time lunch
– staff had to run to public toilets but long queus
– then desperate run across train station toilets
– can cause serious health issues

Offered handyman who can install 2 toilet seats ASAP for $330, as urgent temporary use.

agent response – declined
Please continue use toilet paper on top of the toilet bowl if needed’

LJ Hooker complaint: Retail centre BROKEN TOILETS over 3wks! — Photo Dalena uploaded with this complaint

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Case details

Status: Open
Company: LJ Hooker
Filed: 19 Sep 2023
Rating: 1/5
Desired resolution: It is basic to provide and manage cleaning/ repairs to toilets with minimal disturbance to business. Over 3 weeks lack of respect and responsibility to retail businesses, staff disruption and business loss rent reduction
Problem: Broken toilets left unrepaired for weeks
About: shopping centre toilets
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

19 Sep 2023 Complaint filed and published
19 Sep 2023 Message from Bizzy: we notified LJ Hooker about this complaint.

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