Little Caesars complaint: Morale-crushing manager

Service was perfectly fine, employees were lovely and just trying to do their jobs. There is a new manager there, I believe her name is Naomi (she wasn’t wearing a badge that I could see. I received her name from an employee). She’s an older, Hispanic woman with brown hair that fell just below her shoulders. She needs to be investigated and honestly, probably let go or demoted as soon as possible. No employee should be treated this way, and allowing her to continue treating employees this way would say a lot about Little Caesar’s priorities. Here are a couple of examples of what was witnessed by myself, my partner, and many other customers in the store around 4 pm today:

-As an employee was attempting to clock in digitally, this manager says what the hell are you doing then she raised her voice and told him that he isn’t supposed to clock in through (assuming the old program) and that he should be clocking in under (likely new program). She then keeps her voice raised and tells him to hurry up.

-A new employee (sweet man) was in the back (kitchen prep area) and was busy with a task when this manager (with raised voice) tells him to go check on the front. He agrees to do what she says once he is finished with his current task. He comes to the front and checks on the customers, then after all the customers say they’re good he heads back to the kitchen and is yelled at almost immediately by the manager. She yells at him to check on the customers, he lets her know that he has already done this, then she tells him no, remind them what they’re waiting for. He asked all the customers once again if they were okay, and everyone said yes, so he went back into the kitchen where the new manager began yelling at him again.

-An employee was attempting to clock in for work at the front of the store with this manager and was told by the manager that he was supposed to start yesterday. She was rude in tone to this employee, which wouldn’t have been a big deal if it wasn’t for the other things witnessed in a 10-minute span of time.

-Overall, this new manager often raises her voice to her employees about minor things that do not require a raised voice. She is not opposed to being rude, yelling, or berating her employees in front of customers. She appears to be a morale crusher. You will not retain good employees with her in charge.

Please do something about this woman as soon as possible. this is disgustingly unprofessional behavior coming from a manager. Help your employees, and put someone else in charge of the store.