Lidl complaint: Return of item with no receipt.
Filed 23 Dec 2021 by Catherine
I bought a new coffee machine and while shopping in Lidles i bought Bella caffe pods ,I thought these pods would work in the coffee machine.
When I returned home we discovered they were not compatible with the machine,
As this brand of coffee can only be purchased in Lidles I returned them.
To my disappointment i was refused a refund as i had no receipt.
I explained that i did not take my receipt .,
The items were not opened and in perfect condition..The manager was very unhelpful.I ll never shop in lidles again and certainly will advise people to take their receipts as in Tescos that would not have been a problem.
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