Lidl complaint: Refusal to Assist
Filed 11 Jul 2022 by Liam
On 872022 in Lidl, Moore Street, I went to the automatic checkout with my groceries. I requested assistance because I cannot use the automatic cost calculators. I lady of colour said she would show me how to use the machines. I said I wanted assistance with the checkout, not to be shown how to use the machines. The lady said I could so work it out for myself. I am 75 years old and automatic machines will never be my thing. I had to leave my groceries (some from the freezer) at the machine and leave the shop empty-handed.
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