Lidl complaint: Manager Texting On Phone While Scanning My Shopping
Filed 5 Aug 2021 by Stephen
The manager, David, scanned our shopping. He kept pausing to text on his phone was obviously talking to someone on his phone via his eye piece. He made me feel that his attention wasn’t warranted that he had more important things to do. I would have thought that when I was spending £99 I might get the full attention of the person scanning my shopping. What makes it even worse is that he was wearing a name badge saying ‘manager’. It look longer to scan shopping than it should have done because he was pausing to text, which I think is very rude.
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