Lidl complaint: App not working
Filed 6 Feb 2022 by Katherine
I have installed the app and regularly use it. I always manage to get the £12 reward each month. However yesterday I paid for my shopping which was over £100 and the app did not work. The cashier knew this was a problem but told me it would have to be reinstalled. In Lidl as you are aware speed is everything and I couldn’t reinstall the app in time to check out. I had no prior knowledge of this. As you also know I am unable to retrospectively add on points even with a receipt. Bit of a problem!!!! A lot of a problem if it is not resolved. i will no longer shop at Lidl and will use the Aldi store near to me. I already use Sainsburys for items I cannot acquire in Lidl. I use Lidl for the fresh food but NOT the price. Perhaps you don’t need customers such as me.
Report
Discussion
0 comments
No comments yet. Been through something similar with Lidl? Start the discussion above.
More Lidl complaints
View all 264Store and staff rude
Hi all many days I do my shopping in Lidl Stratford and the staff is rude , missing from shop…
the manager was racist
i went in to your store and spent 87.72 to qualify for buy 6 get 3 free solvieta juices. the…
Rude unhelpful lazy and ignorant staff
I am a,regular customer at your west bromwich branch and I am sick to death of not being able to…