Ladbrokes complaint: Refusing to pay out winnings

Name: Refusing to pay out winnings
Item: Ladbrokes
Rating: 1
Author: Luke

Open 10 Aug 2023 123 views Gambling

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Filed 10 Aug 2023 by Luke

Hi I wish to file a complaint because ladbrokes are refusing to pay out my winnings once I had requested for my winnings to be withdrawn then they say they’ve closed my account due to a business decision which I find totally unacceptable and unfair so I wish to file a complaint because I find this totally unacceptable

Ladbrokes complaint: Refusing to pay out winnings — Photo Luke uploaded with this complaint

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Case details

Status: Open
Company: Ladbrokes
Filed: 10 Aug 2023
Rating: 1/5
Desired resolution: They should resolve the complaint by releasing my winnings to me which I had won fair and square and I don’t understand why there withholding my money when I Have had previous withdraws from this company
Problem: Winnings withheld, account closed
About: betting winnings

Progress

Filed
Company notified
Company replied
Resolved

10 Aug 2023 Complaint filed and published
10 Aug 2023 Message from Bizzy: we notified Ladbrokes about this complaint.

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