My complaint:
I would like to inform you that mark topps is money laudarin threw your company ten days ago he went into the bookies with 600 and 330 ticket they gave him back and red flagged him he sent you 93 emails that is not his money don’t let he keep doing this as he already had 20 grand taken by police 2 years ago
Suggested solution:
Don't give mark his dodgy money bk as he went in with no intention to play