Ladbrokes complaint: Lost after self excluded

on 07 July 2022 about Ladbrokes in category Gambling

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My complaint:

I had banned myself from all shops around me a month ago.
Unfortunately they still letting me in and play. I reported it for gambling self exclusion team. In last 3 weeks after banning myself I lost £ 6350. Now I am without money for food. I am going to report it to
1- trading standards London
2- setting a court claim to regain my money
3- I have written to BBC to investigate my case.
This money is nothing compared to what I lost before banning myself
In last 5 years I lost more than 160,000 pounds.. this is my fault, but last 3 weeks it was your fault and I will not leave it.
Thanks

Suggested solution:

I am asking for full compensation of my loss and psychological stress I had

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Comment by poster of the complaint Nazar Mustafa

2 months ago - I am taking legal action soon These companies target the vulnerable people and hugging their money.. I want to stand for this issue

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Alfie
Alfie (@guest_5511)
7 days ago

I agree. Won’t allow you to self exclude without paying money for pics. Can do it from the puggies easy enough.
Not allowed as keeps you playing and most people can’t be arsed with the hastle of that