Ladbrokes complaint: Card payment

Name: Card payment
Item: Ladbrokes
Rating: 1
Author: Adam

Open 25 Nov 2022 121 views Gambling

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Filed 25 Nov 2022 by Adam

I’ve blocked my card in stores and online with my bank but ladbrokes have found a loop hole so my bank does not recognize this transaction as it’s a cash withdrawal when it’s going on machines and should not be aloud as I’ve requested to be stopped why has this been aloud.

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Case details

Status: Open
Company: Ladbrokes
Filed: 25 Nov 2022
Rating: 1/5
Desired resolution: Correct the loop hole and keep people safe who have gambling problems
Problem: Gambling card block bypassed at machines
About: card payments at machines

Progress

Filed
Company notified
Company replied
Resolved

25 Nov 2022 Complaint filed and published
25 Nov 2022 Message from Bizzy: we notified Ladbrokes about this complaint.

See all 117 Ladbrokes complaints

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