Complaint: Account missing money.

on 24 December 2020 about Ladbrokes in category Gambling

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My complaint:

My account got locked last Sunday. I had €18 in credit and €30 pending withdrawal.after lots of chat and e mails I found out there was another account with my money in.. on Friday on chat I was told it was been passed to the resolution people. I never heard anything so e mailed today Sunday. To be told to ring australia.its not good enough.

0 0 vote
Justified complaint?

Suggested solution:

They should transfer my money to my account I'm using now.

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