Kia Motors complaint: Devalument of my 2022 Kia Sportage

I am writing this complaint because of the actions of the Kia corporation. I originally purchased a Kia Soul with your company. I had no mechanical issue with the car so when it came time to buy a new car I went back and purchased your 2022 Kia Sportage in December 2021. THe car has run great and so when I got the notice saying I could upgrade, I went to the dealership excited about upgrading to the Kia Sorento. The dealership did an appraisal on my 2022 Kia Sportage that only has 8909 miles on it, no accidents, no body damage, no internal damage, no mechanical damage. And what they told me has me so upset. I financed my car withKia for $30,000, a year later and the same dealership is telling me it is only worth $19,000! Due to your company’s negligence and lack of engineering has caused my insurance to double, and ridiculous devaluation of my vehicle, plus I had to purchase The Club 3000 Twin Hooks Steering Wheel Lock for $36.00. Even though my 2022 is a push start.

I was told that because my car does not have the immobilizer, it has lost value because it is easy to steal. This is not my fault, I purchased the vehicle and was not made aware of this issue. I have made all my payments and owe $24,000. I have kept the car in pristine condition, kept my insurance on the vehicle. But I am being punished because of your negligence, I am now upside down and in the negative on the value of this vehicle. This has caused a great deal of distress, what is your company going to do to take care of this?