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Khaadi complaint: Item delivered to Aramex office without a delivery note

Open 168 views Fashion

Filed 19 Apr 2023 by Khalid

I ordered and item from Khaadi UAE and had it shipped to my Aramex Post Code as I was out of country. They supposedly delivered the item but Aramex office did not have any records of such a delivery.
When I requested Khaadi to provide me with the signed delivery note they simply sent me a picture of a pile of packages, basically my item was supposed to be in one of them, taken at the Aramex office.
I tried to have the matter resolved with the Khaadi Customer Service, but to be honest they simply did not care about customer satisfaction or doing the job correctly.

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