Filed 17 Mar 2022 by Shaun
Walking past the store, hungry at 10:35 and see that the store says its open at 10:30.
So i went in to order, as soon as i emtered the store a staff memeber called over we arent open yet this was a bit abrupt amd rude but i thought not much of it and explained that the sign says 10:30 no it says 11 was the responce i got. No sorry or even a friendly tone. So i go outside and see a temporary sign that did in fact say 11. I thought that was a very rude encounter but everyone has an off day.
Later that day just after 17:15 i go into the store after craving a chicken burger all day at this point. And just my luck, the store os quiet as im in a hurry so this is perfect.
I walk up to the conter to place my oder… nobody seems to notice im here. After a min or so i realise several memebers of staff have in fact seen me but havent even aknowledged me at this point. Andother minute passes and a staff memener is right next to me pacling an order. No hello, no nod, not even holding up a finger to indicate he will be a minute.
After this i left, ive never had customer service so bad it doesnt even qualify as service but twice in one day from the same store is mind blowing.
How can they get away with making people feel unwanted in a store i dont know
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