KFC complaint: Poor Service order Wrong

Ordered my food for me and my Wife after a long journey. 311221 15.30pm ordered table service via the machine inside and paid £13.85 for the meal.
Waited half an hour and nothing came to the table so I went to the desk to enquire was then told your order is here I explained that I ordered table service to be then told we closed now I said I ordered this half an hour ago to be then looked at like I was an idiot. My order was completely wrong with no drinks when I asked were my drinks were the assistant said what drinks did you want I said check my order number 8010 to be then asked what do want ? When I got home my order was wrong with two missing items and to top it all off in my food was a spicy Zinger burger that I am unable to eat due to health issues. No apology was offered to me even though the manager was giving free items to a lady at the counter who also had been waiting less time than myself.
Always been a fan of KFC but that’s me done poor poor service by staff just wanting to close the doors asap.