Complaint: Missing items in order

on 14 April 2021 about KFC in category Fast Food / Delivery / Takeaway

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

My husband went to the drive-thru at the Wausau, WI KFC today (April 11) and ordered the $20 fillup. We live more than 100 miles from the nearest KFC, and he just happened to be in a city where a KFC was located, so he decided to treat us. When he got home he opened the bucket and found that there were 6 pieces of chicken instead of 8. Two wings were missing. I am on a low sodium diet because of a heart attack so the only thing I can have is one wing for a meal, so I was SOL. It may be months before we get to a KFC again.

0 0 votes
Justified complaint?

Suggested solution:

I don't know, what do you think? How do you resolve driving 100 miles with an of order of chicken, assuming it's correct, and then realizing your order was messed up?

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments