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Filed 21 Jan 2022 by Warren

I purchased my order via the order machine to collect in the store. I waited patiently until my order number was next, to then see my order number disappear from the screen. I thought initially that my order was going to be called as I saw orders behind the counter being finished. The next couple of orders, numbers, were then called without again my order being called. I had to then approach the counter to ask where my order was. The male behind the counter said nothing and returned to sorting orders out. I then was presented with my order with no explanation or apology and had to wait while two members of staff bickered over who was going to hand me my drink. Not Happy

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