KFC complaint: KFC delivery handled by Grubhub

Name: KFC delivery handled by Grubhub
Item: KFC
Rating: 1
Author: Cindy

Open 20 Sep 2022 97 views Fast Food / Delivery

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Filed 20 Sep 2022 by Cindy

Placed a delivery order for a 8 piece fill up was to be delivered by 4:39pm. Their delivery service never showed up until 5:45pm and the food was horrible. My food was cold and my chicken was very dry from waiting so long for the delivery to pickup. They should not be preparing my order until the delivery driver up

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Case details

Status: Open
Company: KFC
Filed: 20 Sep 2022
Rating: 1/5
Desired resolution: Make sure my food is hot when I receive it and not prepared when the order is placed, but when a driver shows up. This would keep my orders hot and the food edible
Problem: Delivery over an hour late, food cold
About: chicken delivery

Progress

Filed
Company notified
Company replied
Resolved

20 Sep 2022 Complaint filed and published
20 Sep 2022 Message from Bizzy: we notified KFC about this complaint.

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